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YOUR DELIVERY
Free Ground Shipping, additional shipping charges will be applied for 2nd day delivery, overnight delivery and overnight am.
Note: For International orders, please call us at 323-586-4683
DELIVERY GUIDE AND COSTS
DELIVERY COSTS
2nd day: $15.00 delivery charge for all orders
Overnight: $26.36
Overnight am: $57.67
USA DELIVERY TIMES (Ground)
We aim to deliver within 7 working days following the date your order is received and verified by us.
DELIVERY ADDRESS
Please note: we are unable to change a residential delivery address to a business delivery address once the order has been shipped.
TRACK YOUR ORDER
You can contact us and we will check your order status and give you an update: Email us at vika@freedomofchoicejeans.com with the date your order was placed, your reference number for each order, your full name, billing address and phone number.
Alternatively, you can call Customer Services between 9am and 6pm (Pacific time) on week days at 1323-586-4683
RETURNS
We guarantee to exchange any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Exchange requests should be marked on the return form provided to you with your original purchase. If there is a difference in the cost you will be returned or charged the difference.
RETURNS BY MAIL
All returns should be made to: Freedom of choice jeans 857 S.San Pedro street #300, L.A, CA 90014 USA
Please remember to ask the Post Office for a Certificate of Mailing and retain it for your reference. Without this we cannot exchange any item if we do not receive the returned items.
Your Exchange will be processed once your goods are received into our warehouse.
REFUNDING THE DELIVERY CHARGE
If we have made a mistake on an item we have sent to you or it is faulty, damaged, of unsatisfactory quality, we will refund the delivery charges you have paid to receive that item unless it was sent to you with other items which you are not returning. Details of the returns procedure will also be sent to you with your order.
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